Frequently Asked Questions

Frequently Asked Questions main image Frequently Asked Questions image
Information Regarding Covid-19 Dispatch and Delivery Update 

How much will my freight charge be?

Freight costs can be calculated on our website for all products. For freight costs on international deliveries please contact us for full details. 

  • What countries do you deliver to?
    Deliver World Wide. Please contact us for shipping costs for orders outside Australia.
  • Do you deliver to PO Boxes?
    Yes certain items can be delivered to a PO Box. You would need to select the Australia Post freight option as well at checkout.
  • How quickly can I expect delivery of my carpet?
    Delivery within Australia is approximately 5 – 15 business days depending on your location.
    Delivery to New Zealand is approximately 10 business days.
  • Will my carpet come in one piece?
    No moulded carpets come in two pieces.
  • Will my carpet come with holes already cut?
    No the appropriate holes need to be cut when fitting the carpet into the vehicle.
  • Can I buy additional carpet that is not moulded?
    Yes, carpet is available off the roll, in one metre widths
  • Does the carpet come with underfelt?
    No underfelt can be purchased separately
  • I have a ute / panel van will the carpet cover the complete floor?
    A front carpet will only cover from the firewall to the front of the seats. A separate rear section is available for most models